Introduction to Home Insurance

Getting to grips with the basics

Home insurance is an effective shock-absorber that protects thousands of families each year from unexpected and unwelcome loss, damage and expense. If you’re new to home insurance, we can help you get the right cover in place for your needs. Here, we’ll provide answers to a few of the questions we’re regularly asked by clients.


We’ve pulled together an information booklet with our frequently asked questions. Our booklet includes terminology to be aware of, being underinsured, how an excess works, frequently asked questions and more.

Complete our form for an instant download of our ‘Guide to Home Insurance’ Information Booklet.

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Warning statement

It is important to take professional advice before making any decision relating to your personal finances. Information within this document is based on our current understanding and can be subject to change without notice and the accuracy and completeness of the information cannot be guaranteed. It does not provide individual tailored investment advice and is for guidance only. Some rules may vary in different parts of the UK. We cannot assume legal liability for any errors or omissions it might contain. Levels and bases of, and reliefs from, taxation are those currently applying or proposed and are subject to change; their value depends on the individual circumstances of the investor. No part of this document may be reproduced in any manner without prior permission.

Contact Us

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11 Mallard Court, Mallard Way, Crewe, CW1 6ZQ

01270 443510 (Cheshire)

No 1 Royal Exchange Avenue, London EC3V 3LT

020 3984 0375 (London)